✆ +420 728 570 986
Cleaning Magic: unmatched cleaning services in Prague
We didn't just open a cleaning company; we attempted to address the complex issues existing in the cleaning services market in Prague.
If quality service and property preservation matter to you, take 5 minutes to read the information on this page before booking cleaning services.
If quality service and property preservation matter to you, take 5 minutes to read the information on this page before booking cleaning services.
Who we are?
The company's founders consist of an entrepreneur with 15 years of business experience, including 5 years managing a trade and construction company, and a marketer who has previously launched projects in the restaurant business, tourism, as well as sales and rental of resort real estate in Thailand.
During the development of the business plan, we received guidance from an employee with two years of experience as a cleaning master in Prague, as well as a cleaning specialist with 5 years of experience, including 2 years specifically in Prague. Essentially, thanks to our connections with these individuals, we decided to open a cleaning company, and you'll understand why as we go along.
During the development of the business plan, we received guidance from an employee with two years of experience as a cleaning master in Prague, as well as a cleaning specialist with 5 years of experience, including 2 years specifically in Prague. Essentially, thanks to our connections with these individuals, we decided to open a cleaning company, and you'll understand why as we go along.
What sets us apart from other cleaning companies in Prague?
Shortly
| Cleaning Magic | Other companies | |
|---|---|---|
| Staff | Good working conditions, fair pay, resulting in high motivation and low turnover. | "Like it or leave" attitude, high turnover, lack of experienced employees. |
| Quality control | A manager oversees the entire process from receiving the request to completing the cleaning.There is an estimate, a responsible person, photo/video reports, and the opportunity for feedback. | Cleaners do the job as they see fit, no one to file complaints to. Problems go unresolved. Many are okay with this because they don't know any different. |
| Equipment and chemicals | We always bring our own vacuum cleaner, steam generator, tools, and suitable cleaning agents. We use professional chemicals for respective surfaces. | Bringing equipment is considered an additional paid service, clients are often forgotten to be informed about it. Cheap chemicals from the nearest store that damage surfaces. |
| Pricing policy | Adequate and transparent prices based on the amount of work and degree of dirt, with a growing discount and a decrease in price due to increased productivity. | Disinformation of clients, perceived price reduction, hidden paid services, cost reduction at the expense of service quality. |
Detailed
- Staff motivationIt's no secret that the majority of cleaners are immigrants and refugees. Companies take advantage of this by offering low wages and providing no additional motivation. Consequently, cleaners change jobs whenever the opportunity arises. Experienced professionals, in particular, are unwilling to work under the conditions offered and prefer freelancing.
For us, employees are first and foremost individuals with their own values, personal lives, and basic human needs. We pay fair wages, offer various bonuses, and provide pleasant perks. That's why our professionals want to work and learn with us, appreciate the treatment, and work with full dedication. - Quality controlHere, the main victims are the clients who order cleaning for the first time. They don't know how it can be or how it should be. Therefore, for a general (!) cleaning, a tired girl who is exhausted from cheap labor arrives without a vacuum cleaner or a ladder, cleans as best as she can, smiles, and leaves.
We do not tolerate such an approach to the client. There are cleaning standards, an optimal number of human resources, a supervisor, and a manager who oversees the job and delivers it to the client. And this is unique for the cleaning services market in Prague. - Equipment and detergentsWe were very surprised that a cleaning company could send people without equipment for a general cleaning, just with rags and buckets! Moreover, the client may not even be informed about this and may be asked for an additional payment for equipment delivery during the process.
Another unacceptable aspect for us is the use of cheap household chemicals, as some do. A real example: a cleaner bought cleaning agents at a Vietnamese store on the way to a job and damaged an Italian faucet in an apartment with good renovations. In general, we only use professional cleaning products. - Pricing policyCompanies try at any cost to get an order, and unfortunately, the quality of services and the ability to communicate with the client professionally are their last concern. The important thing is the act of making a sale. Don't rely on online reviews; they can be bought for a penny. Order cheap cleaning, and then order cleaning from us to feel the difference.
No, we don't overprice! We provide the real cost for the real amount of work, and you won't have any complaints about the quality. The cleaning price is determined by the number of person-hours and professional equipment. The quality of cleaning depends on the proper work of managers and the motivation of the staff. Think about it when you see an unbelievably low price in advertisements.
We don't do it cheap; we do it well. For regular customers, the price naturally decreases: if your apartment undergoes regular cleaning, there will simply be less work. Additionally, we offer a growing discount of up to 20%.
Cleaning Magic: unmatched cleaning services in Pprague. We are addictive ;) Try it and you gonna recommend us!
